Practical changes, made together.
Your offering, pricing and client journey rebuilt with you, and put to work straight away.
By application only
For business owners who need more than task support: someone in the business with you, not just beside it.
An exclusive, hands-on engagement. Charmain works closely with you for 3 to 6 months to rebuild and restructure your business, and brings in the right expertise, until every part of the business is in place and running on structure instead of on you.

Is this you?
You’re starting a business and want the structure right from day one, before task support makes sense.
You’re about to make your first hires and the structure isn’t there yet.
Your service offering grew ad hoc and needs rebuilding: what you sell, how you price it, how it’s delivered.
Your client experience is inconsistent. Some clients get a great journey, others fall through the cracks, and you can’t say why.
You want to step back from parts of the business and need them documented well enough to actually hand over.
The outcome
This isn’t a report you file away. Charmain works closely with you, makes the changes with you and brings in the right people to finish the job.
Your offering, pricing and client journey rebuilt with you, and put to work straight away.
Whatever the business needs, we bring in trusted specialists, brief them and manage them for you, so nothing is left half-done.
Documented well enough to hand over, hire into or run without you in every room.
Every system, document and process we build stays with you, whether or not you continue with us.
A full-day on-site working session, anywhere in South Africa, looking at every department and every part of how the business runs, from operations and finance to people, sales and the client experience.
Practical restructuring across the whole business: gaps closed, departments organised, your offering and pricing reworked where needed, and the client experience rebuilt with intention.
Direct, ongoing work with Charmain as a thinking partner, not a task queue.
The right specialists for whatever your business needs, brought in and managed for you. Where processes need setting up or documenting, our team carries it out.
Tell us about your business and what needs to change. We reply within two working days.
A conversation with Charmain to see whether The Corner Desk is the right fit, or whether a monthly plan would serve you better.
A full day together on-site, mapping how the business works today and how it needs to work.
We work through the plan with you until the structure is in place and holding.
The Corner Desk runs until your structure is built and holding. For most clients that’s 3 to 6 months. Afterwards you keep everything we built, and you can move to a monthly plan or continue if there’s more to build.
The Corner Desk is a monthly retainer, agreed with you after our first conversation and paid month to month. One fixed monthly fee, so you know exactly what you’re investing while the business is rebuilt.
Choose a monthly plan if your business works and you want the day-to-day admin off your desk.
Choose The Corner Desk if the business itself needs rebuilding, in one department or across all of them.
We work with a small number of Corner Desk clients at a time, so every business gets Charmain’s full attention.