How it works

From your first plan to a desk that stays clear.

A fixed plan. A trained team. No timesheets.

You choose the services you need and the size that fits your volume. We confirm it with you, put it in writing and get to work. You get a trained team rather than one assistant, so your work keeps moving through leave, illness and busy months. Each month we check your plan still fits and adjust it with you where needed.

A team working together around a table with plans, notebooks and a laptop
Built around your business.Working with you, from day one.

Our approach

A simple,
structured process.

From your first plan to your first month of support, every step is clear: what’s included, what it costs and what happens next.

In three minutes

Build your plan

Choose your commitment, pick the services you want off your desk and the size that fits your volume. You see a fixed monthly price straight away. Work that needs scoping, such as systems set-up or project management, can be ticked too.

What we cover

  • Your choice of services and sizes
  • A fixed monthly price for your commitment period
  • Any once-off work you’d like scoped
  • Your details, so we can prepare for the call

In one conversation

Confirm the fit

In a free 30-minute consultation, you walk us through your week. We check your volumes against the sizes you chose, quote any scoped work and answer your questions. Once you accept, we set up access, agree how we communicate and write working notes on how we’ll handle your work.

What we put in place

  • A written agreement listing your services, sizes and monthly price
  • One point of contact, with a trained team behind them
  • Access to your systems and agreed communication channels
  • Working notes, so anyone on the team can pick up your work

Every month

Clear your desk

Your team handles the agreed work every month, in your name and your tone. We flag what needs your decision. Each month we review your volumes with you and adjust your plan if your business has changed.

What you can rely on

  • The agreed work, done every month
  • Your clients dealt with in your name and tone
  • A monthly review: size up or down, or add a service
  • A fixed quote before any work outside your plan

Start with the work you most want off your desk. We’ll help you get the size right on the call.

Our commitment

What you can
count on.

A clear scope, a fixed price and a team that knows your business. These are the habits behind a working relationship that makes your day easier.

01 / STAY IN THE LOOP

Clear communication.

You always know what’s been done, what’s in progress and what needs your decision.

02 / KNOW WHAT’S INCLUDED

Your scope in writing.

Every service, size and quantity is agreed before we start, and we review it with you each month as your business grows.

03 / NEVER START OVER

A team, not one VA.

One point of contact who knows your account, with a trained team behind them. Our working notes mean your work doesn’t stop when someone is away.

04 / KNOW WHAT YOU’LL PAY

A fixed monthly price.

No timesheets and no surprise invoices. Anything outside your plan is quoted as a fixed price before we start.

05 / YOUR NAME ON EVERY MESSAGE

Your business, your tone.

We represent your business in your tone. Your clients deal with you, not an outsourced company.

06 / GROW TOGETHER

Long-term partnership.

We get to know your business and build a lasting working relationship, adapting the support as your priorities and needs evolve.

Before you ask

A few things off your mind.

How accurate is the price in the plan builder?

Prices are fixed per service and size. We confirm your volumes on a free call before you sign, and your quote matches the builder unless your volumes are different.

Will I have a dedicated VA?

No, and that's deliberate. A trained team handles your work, so it never stops for leave, illness or resignations. You have one point of contact who knows your account.

Can I change my support as the business grows?

Yes. Move up or down a size, or add a service, from the next month. Anything outside your plan is quoted as a fixed price before we start.

Can you work with our existing systems?

Yes. We use what works. If a process or tool is slowing you down, we'll show you a better way, and can set it up through our Systems & Workflow Set-Up service.

Do you do accounting or tax submissions?

We handle bookkeeping capture and gather the figures and documents your accountant needs. Financial statements, tax returns and submissions stay with your registered accountant or tax practitioner.

Why commit for 3 or 6 months?

Longer commitments lower every monthly price, by 5% for 3 months and 10% for 6 months. Month-to-month is available too.

What if I only need occasional help?

Once-off work, such as clearing an admin backlog, a presentation or a system set-up, is scoped and quoted as a fixed price after a free consultation.

Will we ever meet in person?

We hope so. We work remotely day to day, but we like knowing the people we work with, and we try to visit our Gauteng clients now and then. When a handover or a process needs us in the room, we'll come to you anywhere in South Africa, quoted upfront with travel included.

Can we trust you with our business information?

Completely. We sign a non-disclosure agreement (NDA) with you before we see a thing. How you work, what you charge, who your clients are and what your numbers look like is used only to do your work, and never leaves your DeskWork team. That's why businesses trust us with their inbox, their books and their clients.

How do we get started?

Build your plan, leave your details and book a free 30-minute call. We confirm your volumes and send your final quote.


Start here

Tell us what's
on your desk.

Have a question or want to talk through your support? Leave your details and we will get back to you.

Hand us the pile

Let's clear your desk.

Tell us what is on your desk. Leave your details and we will be in touch.

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